Privacy Policy

Effective date: September 19, 2026

21 Bail Bonds (“we,” “us,” “our”) respects your privacy. This policy explains how we collect, use, and share information when you contact us by phone or text, including SMS messages to and from our business numbers listed on 21bailbonds.com.

Information We Collect

When you call, text, or submit a form on our website, we may collect:

• Mobile phone number
• Name and other contact information you provide
• Your consent to receive SMS messages
• Message content and call/text logs needed to handle your bail bond request
• Basic website data (pages visited, device type) if you use our site

How We Use This Information

We use it to:

• Reply to calls and texts you start
• Send service messages about bail bonds, appointments, paperwork, and office or jail meet-ups
• Operate and improve our business
• Meet legal and licensing requirements

Message frequency varies based on your case. Message and data rates may apply.

SMS Terms

By opting in, you agree to receive SMS from 21 Bail Bonds about bail bond service, appointments, and related customer service. Frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel, HELP for help. See our Privacy Policy at https://21bailbonds.com/privacy-policy/.

SMS Opt-In

You opt in when you:

• Text one of our published business numbers
• Check a consent box on our website or intake form
• Verbally agree on a call that we may text you about your bond

We only text people who have given that consent.

SMS Opt-Out and Help

Reply STOP to any message to opt out. You will get one confirmation text. After that we will not text that number unless you opt in again.

Reply HELP for help, or call (336) 895-2021 (or the office number you texted). You may also email ssylvester@21bailbonds.com.

Sharing

Customer information is never shared with third parties or affiliates for marketing or promotional purposes.

We may share information with service providers who help us operate (including our phone and texting provider, Grasshopper / GoTo, payment processors, and licensed agents working a file), or when required by law.

Text messaging originator opt-in data and consent will not be shared with any third parties. Mobile opt-in and SMS consent are never shared with anyone for any purpose.

Protection

We take reasonable steps to protect your information from unauthorized use or disclosure.

Changes

We may update this policy. The effective date above will change when we do. The current version will always be posted on this page.

Contact

21 Bail Bonds
Email: ssylvester@21bailbonds.com
Phone: (336) 895-2021
Website: https://21bailbonds.com/